1 reviews | Active since Jun 2015
BAD SERVICE
THE CUSTOMER SERVICE THAT IS GIVEN BY CELL C IS VERY DISTURBING . I WAS CALLED BY AN AGENT AND WAS OFFERED A CONTRACT , WHEN I WENT INTO A CELL C STORE I WAS TOLD THAT THE CONTRACT IS NOT THE SAME TO WHAT I WAS TOLD , I THEN CALLED BACK TO CHECK WHAT WAS GOING ON , I WAS TOLD SOME ONE WILL CALL BACK , NO ONE CALLED , I CALLED AGAIN AND WAS TOLD A MANAGER WILL CONTACT ME , ONCE AGAIN NO ONE DID , WHEN I CALLED AGAIN I WAS TOLD THEY WOULD ONLY BE ABLE TO GET BACK TO IN TWO DAYS , AS A CUSTOMER I DO NOT WANT TO WAIT SO LONG TO BE DEALT WITH ! I DID ASK FOR THIS CONTRACT TO BE CANCELLED AND FOR THE PACKAGE TO BE PICKED UP THIS WAS DONE ON THE 2/06/15 TODAY IS THE 08/06/15 NO ONE HAS CALLED AND NO ONE HAS COME THROUGH FOR A COLLECTION . HOW LONG MUST I WAIT FOR SERVICE FROM CELL C ?
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Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
