TM
Thapelo M

1 reviews | Active since Jan 2015

06 Jun 2017, 03:04

bad service

<p>I had very bad experience with cell c, i did cancell my contract on march and on April I was not debited, on May they debited & when i try to call cell c consultants they say nothing is reflecting on their side that i was debited, i am going to reverse my money since there`s no one willing to help me: ********** 981 </p>

0
Replies (5)
Cell C
Cell C's reply06 Jun 2017, 07:03
Official

Hi Thapelo

We have requested one of our team members to look into this matter and assist. Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply06 Jun 2017, 12:30
Official

As per communication, Lungi will revert with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply06 Jun 2017, 14:58
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

TM
Thapelo M's update07 Jun 2017, 15:33
Reviewer Update

I`m very much impressed with the response i got from cell c after complaining on hello peter although service delivery/customer satisfaction should be of utmost priority prior complains, hands up cell c i had consultants calling me left and right to resolve the matter, i thank you cell c soon enough i will come againg for contract our relationship cannot be ended by this.

TM
Thapelo M's update07 Jun 2017, 15:34
Reviewer Update

I`m very much impressed with the response i got from cell c after complaining on hello peter although service delivery/customer satisfaction should be of utmost priority prior complains, hands up cell c i had consultants calling me left and right to resolve the matter, i thank you cell c soon enough i will come againg for contract our relationship cannot be ended by this.