1 reviews | Active since Oct 2016

27 Mar 2017, 09:59

Bad service!!!!!

<p>I loaded R70 worth of airtime on the 27 March 2017. An hour after that it was gone. I called the cellc call centre and spoke to Byson. He said he dont know what happened to the money. He transfered me to his team leader who i could not hear as the phone was distorted. He promised to call back. Never did.</p> <p> </p> <p>Iam afraid to load airtime now as I dont know whats gonna happen. My company loads R750 for my work every 1st of new month. I have to change networks now.</p> <p> </p> <p>Hello Peter please help.</p>

0
Replies (3)
Cell C
Cell C's reply27 Mar 2017, 10:18
Official

There are many causes of disappearing airtime and there are ways to prevent this from happening.

We have requested one of our team members to contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply28 Mar 2017, 10:42
Official

Lungi has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

's update28 Mar 2017, 11:30
Reviewer Update

I just loaded another R20 5minutes ago and all is gone. Something is wrong. All my updates is turned off.