Bad Service

<p>In October 2016 we took out a contract for Samsung 7 edge plus for R1420 p/m.</p> <p>The phone is now giving my husband problems, we reported to cell c and the manager called and said they are waiting on loan phone then they will take it in. 1st email sended to them 13 March, 2nd 19 March, 3rd 24 March. And no response from the store, my husband needs the phone to work, but constantly it switches of by itself.</p>