Bad service!!

<p>Upgraded my cell phone on Sunday 12/2/2017 at The Sanctuary mall in Somerset West with Edumisa Nqatyelwa. I have 2 contracts that I upgraded. One cell phone and a tablet. She was very helpful but made a mistake and put the airtime etc onto the tablet instead of the cell phone. Which resulted in me not being able to make phone calls etc. I phoned on Monday morning and spoke to her about this. She said she was sorry and that she would come back to me on Monday. Got no feedback on Monday so I phoned again on Tuesday. She said she was sorry she left early on Monday but she will call me back Tuesday. The manager of the store phoned me back later and said they will sort this out. And he will come back to me on Tuesday. Tuesday _ no reply from anybody, Wednesday - no reply again. Thursday I phoned again ask to speak to the manager. According to him he asked somebody to phone me back and they did not do it. Later he phoned to say that they can't switch the numbers because there is an outstanding amount on my account, which I paid the 6th of February and send proof of payment on the same day as well. He then promised me that everything will be sorted by Thursday. Needless to say we are now on Friday and nothing has been done. Pathetic service Cellc. I lost all my free minutes and sms, which was over 250 each when I upgraded. Now I am sitting without anything, can not phone or send Sam's for almost a week no, because you made a mistake.</p>