Bad Service

<p>Forwarded message ----------<br />From: Dineo Baloyi ********** />Date: Mon, Nov 28, 2016 at 9:36 AM<br />Subject: Re: Contract Retention Quotation<br />To: ********** <p><br />Good day,</p> <p>I am so disappointed with your customer service. The consultant who spoke to me on Friday, 25th November kept on emphasising that I am going to receive two phones and I received only one phone. I no longer want it. I want to cancel this contract and can Cell C not deduct any amount from my account I am so annoyed. You mustn't make your problems mine. Please don't play such games with me. you must ensure this thing of yours gets picked up today. To make things worse they even gave it to a random person without taking a copy of my ID as confirmed with the consultant what if it was just signed off by any person. This is just games.</p> <p>Regards</p> <p> </p> <p>Good day,</p> <p> </p> <p>Please be advised that the above message was sent to Cell C last year in November and even today i still have not received any feedback. I have been paying R189 for my 24 months contract which elapse last year December. End of January Cell C attempts to deduct R307.12 from my account fortunately our salaries got paid late and they couldnt get money. When i received my salary i then transferred R189 to the Cell C account today i get an sms saying that they are suspending my account as there is a difference of what i dont know. i then decided to call them to enquire they are telling about a contract which i do not have. i tried to cancel the contract they are telling me it takes 30 days notice period. i wont allow them to rob me day light. I want to cancel the account with immediate effect. The only new contract i was agreeing to is the one with two phones there others i did not agree to anything. They must reactivate my line with immediate effect as i am not going to pay for things i dont know. Actaully i dont know why i am still stuck with them as their network is so bad.</p> <p> </p> <p>Kind regards</p> <p>Dineo</p>