mj
melissa-sue jordaan

1 reviews | Active since Jun 2012

31 Jan 2017, 12:12

bad service

<p>i subscribed for getmore which i never used, but paid every month i paid subscription, i cancelled getmore September 2016 and have been paying subscription up until January 2017, it was never cancelled, i have made numerous calls regarding this matter and why i am still paying for something i have cancelled. i have been getting no joy, i am still up until this month of January 2017 paying for this getmore as a result i want nothing to do with cellc again, i have received nothing but bad service and they have a nerve phoning me to ask why i have not paid my subscription for January? because of their continous bad service and not stopping this getmore after numerous calls i did not pay, i now want to cancel my contract with cellc after i thought they were the best network. </p>

0
Replies (3)
Cell C
Cell C's reply31 Jan 2017, 12:31
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply31 Jan 2017, 15:32
Official

Nelly confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C
Cell C's reply01 Feb 2017, 08:25
Official

Nelly has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN