Bad service
<p>I am fed up of cell c, they simply do not care!</p> <p> </p> <p>14 November at 18:14 I contacted cell c with regards to my data that has depleted. which is strange as the 2gig normally lasts a month. The agent logged a call to data validation which they sent a report that I dont understand and nobody contacted me as advised. I also purchased whatsapp bundle costing R7.5 and 1 gig for R149. I am still not happy about the report and I need some clarification.</p> <p> </p> <p>15 November 1 gig that I purchased on the 14 November has depleted again, I called the call centre and I was advised there was no data purchased the previous day, I was charged out of data bundles. I bought another 1 gig which I believe it was loaded successfully. now am still waiting for a call as promised that superiors will listen to the voice record and advised on the outcome whether my account will be credited or not. </p> <p>I feel I've been **********!!!</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
