SN
Simanga N

1 reviews | Active since Nov 2016

10 Nov 2016, 10:21

Bad Service

<p>I'm deeply disapointed by the service i received from one of the cell c consultants, the agent was selling me their product and i told the agent i was not interested. The agent was rude and kept laughing at me through the conversation. If this is how cell c treats potential customers then im truly appalled</p>

0
Replies (2)
Cell C
Cell C's reply10 Nov 2016, 10:33
Official

Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.

It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.

This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply10 Nov 2016, 12:21
Official

Patrick has been in contact with you to assist with this matter. He apologized for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Best regards,