Bad Service

<p>I would like to express my dissapoinment in the service I received from CellC. I booked my Sony Xperia in for repairs on the 31/10/2016. when i called today to follow up on when the fone will be ready i was advised to go back to the branch and inform the person that booked in the fone to rebook it in as it was not done correctly. so i must now ensure that Cell C staff must do their jobs properly. regarding the billing i was advised last week that the min does not carry over and that the fone might be in for repairs for 21 days. that means i will be paying this month for the service and contract that i cannot make use because the fone is in for repairs no loan fone and i cannot use my simcard because its to small. when i called i was advised to do a sim swop in the meantime. </p> <p> </p> <p>To CellC is this the kind of service to give to your customers and this is on contract.</p> <p> </p> <p>Regards </p>