bad service
<p>I wrote a review about cell c giving me bad service so they called after they saw my review. The told me that they received the handsets and it will be delivered by yesterday so I still haven't received it. They don't even bother themselves to call me and update me about my order, this is the second incident that happened the first one I ordered a wifi router from them and they took 3 months to deliver so I had to tell the courier guy to take it back with him, because I made an order with Vodacom and they delivered in 3 days . So the service at cell c is really bad and they don't care about their clients at all. the only time they call a client it's when they see a bad review on hello Peter. </p>
One of our consultants could not reach you on your contact numbers after you logged your first review. However, an email was sent to you advising of this and an alternative contact number was requested.
You provided a land line, the consultant contacted you and provided you with feedback.
We have requested for a follow up regarding this matter and feedback will be provided. Apologies for the inconvenience caused.
Regards
Cell C | PN
One of our consultants could not reach you on your contact numbers after you logged your first review. However, an email was sent to you advising of this and an alternative contact number was requested.
You provided a land line, the consultant contacted you and provided you with feedback.
We have requested for a follow up regarding this matter and feedback will be provided. Apologies for the inconvenience caused.
Regards
Cell C | PN
Newly did get hold of me on Friday, and she told me that you have received stock of the handsets and I will receive it by Monday which way yesterday. No one from your company bothered to contact me to let me know what's happening or why I never received my handset, hence I stated that your company doesn't care about clients, you never do follow up. Basically you don't know customer care/service.
Newly did get hold of me on Friday, and she told me that you have received stock of the handsets and I will receive it by Monday which way yesterday. No one from your company bothered to contact me to let me know what's happening or why I never received my handset, hence I stated that your company doesn't care about clients, you never do follow up. Basically you don't know customer care/service.
Even today I don't know when I'm receiving my handset because you guys don't even care to call me and let me know. I'm the one who has to be calling you and doing follow ups.
Even today I don't know when I'm receiving my handset because you guys don't even care to call me and let me know. I'm the one who has to be calling you and doing follow ups.
I even sent Nelly an email and she never bothered herself to reply my email, now do you call that good service
I even sent Nelly an email and she never bothered herself to reply my email, now do you call that good service