dP
dalton P

1 reviews | Active since Oct 2016

03 Oct 2016, 15:14

bad service

<p>Please refrain from making use of Cell C brits, they are quick to sell you a product and once you return with a issue weeks go by with any immediate feedback or action, promises are always made that soon there is going to be a new signal booster installed that will resolve all issues this installation has been coming for forever now....the instore service is a mess not all staff are adequately trained so customers have to wait for one person who knows how to operate a tablet and waiting time can exceed 20 minutes easily promises are always made that "i will let you know in the week" then only upon return to the store a list of excuses are given but still no service....</p>

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Replies (1)
Cell C
Cell C's reply03 Oct 2016, 15:24
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN