1 reviews | Active since Sept 2016

13 Sept 2016, 10:44

Bad service

<p>I was at a cell c branch in golden walk mall in germiston they couldnt print a statement for me and their reason was that they buy paper and i was being assitated by the store manager penelope thekiso</p>

0
Replies (3)
Cell C
Cell C's reply13 Sept 2016, 11:21
Official

Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.

It is disappointing to learn the above and certainly not the norm or standard service we want for our customers.

This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply13 Sept 2016, 11:22
Official

Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.

It is disappointing to learn the above and certainly not the norm or standard service we want for our customers.

This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply14 Sept 2016, 12:53
Official

Mpho has been in contact with you to assist with this matter. He apologized for the unsatisfactory service and inconvenience caused. He also emailed you the invoice.

Regards
Cell C | PN