Bad service

<p>On 25 July 2016, I was contacted by a Cell C agent via telephone to offer me an upgrade since my contract was due for an upgrade. I had previously been paying about R270 on my previous contract. I indicated to the agent that I want to keep costs low, and would prefer to pay the same amount. After looking at various options, we agreed on a top up contract that would give me 4 Gigs of Data but without airtime. I indicated that I would buy airtime. The day after the conclusion of the contract, my phone went dead. I could neither make nor receive calls. After phoning cell C, I was told that the contract was suspended but I was not told why. It was simply reinstated. When the date was due for the bundles to be credited to my account, only 2Gigs were loaded instead of 4. Upon inquiry with Cell C, I was told that the loading was in terms of the old contract, which was strange but I accepted. Then I realised that the phone was not accepting re-charge vouchers. When I inquired again, I was told that my contract was a data contract and not a top up contract. This was contrary to what we agreed because I wanted a top up contract. I was previously on a top up contract. When I asked for it to be changed, I was told that I should wait for the payment of the first instalment and then we can change. To my shock, on the date of the debit order, which was the 15th August, an amount of about R1247 was debited from my account. When I inquired, I was told that I was on an open contract. Since I complained with my contract after the upgrade, Cell C has failed to address my problem. It is now a month since I did the upgrade and I have not found peace with the contract. I have on numerous occasions been told that I will be called to address my problem to no avail. I am being taken from pillar to post. I am really tired about this because Cell C is dishonest and unprofessional. There is clearly some *******ion going on with my contract. I want to cancel this contract and do business with a reputable service provider. Cell C is taking me for a ride, and are treating me like an idiot. Please help me.</p> <p> </p>