AN
AYANDA N

1 reviews | Active since Aug 2016

07 Aug 2016, 06:58

bad service

<p>Cell C has an insurance underwritten by finrite administrators they service I can never recommend and still without a device. After I was asked to pick a device they said I should check out its spefications and when I returned the call the device they had promised me was now not available. I feel that the device was not there to begin with I was being mislead and no-one is accounting to those promises.</p>

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Replies (3)
Cell C
Cell C's reply08 Aug 2016, 05:13
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication .

Regards

Cell C | PN

AN
AYANDA N's update11 Jun 2017, 11:09
Reviewer Update

Sorry to respond this late, I did receive communication and the issue was resolved successfully would recommed the Cell C does well when comming to customer service, you and finrite #bestpartners

Cell C
Cell C's reply12 Jun 2017, 09:16
Official

Thank you for the feedback and we're are happy to hear that this matter has been resolved.

Regards

Cell C | PN