1 reviews | Active since May 2016

07 Jul 2016, 10:09

bad service

<p>Good day</p> <p> </p> <p>I had a contract with cell c and i didn't renew. So i cancel the contract in April already and i see they still deducting the monthly amount from my bank. I phoned them 10 times already and everytime they putting me through to the Legal Department but no answer and only legal department can help me. I phoned again today and hang on the phone for 20min but no answer in the Legal Department. I'm so disappointed their services. </p>

0
Replies (1)
Cell C
Cell C's reply07 Jul 2016, 10:34
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist. Be assured this will be sorted.

Regards
Cell C | PN