Bad service
<p>i think by now Cell c knows me... so i found out that cell c has added bis to my monthly bill without informing me, i then contact them and they cancelled it, as i didnt give them authorisation to add it, one of the consultance informed me that its already a few months that they have added that service. I told them that i cant afford the tarrif they must reduce it and i cancelled it today as i was told that i can cancel it after the 1st, i then found out that i still have to pay for it month end june.. "after they cancelled it" why pay for something i didnt use. i also found out that even if i do cancel a service with them i still have to pay, what the hell...... i dont even want someone to contact me, they only going to give me the same story. After years with Cell c. and refering everyone to them,, i am really dissapointed with their service.</p>
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
