Bad Service

<p>I have two phones on contract with Cell C. My wife has a Samsung S6. For over a week it has had bad connectivity, drops calls, doesn't receive calls, hard to call out and gets crossed lines. I had to call my wife on her number THREE times to get through to her and not someone else! </p> <p>I call their customer services and get told it's because Samsung is experiencing problems with the S6 and are trying to resolve this together with Google. OK, so how about telling your customers that their is a technical problem, that you are working on it. How much longer will this go on for? What has Cell C in mind to make up the damage to customers like ourselves who use their phones for business and are being affected by the problem. We continue to pay 100% contract fees for ad hoc, bad and problematic service and are the ones to be penalised financially. Not acceptable!</p>