Bad service

<p>Hi C-surance&nbsp;</p> <p>I am extremely disappointed from the service I'm getting from you guys. My has been damaged and for some time now and &nbsp;I have been trying to get it fixed for a while now. From what has been happening the phone was with you guys the last we spoke and was promised it will be sent to the repair center. It's been almost a month since I was told that and today (9/5/2016) I called the repair center and was told the phone hasn't been received.&nbsp;</p> <p>I have been the one calling and the one without a phone since last year from the first time I booked in the phone.&nbsp;</p> <p>I am not sure if this is how the whole process goes but it's very poor.&nbsp;</p> <p>I'm going to complain on social media coz this not right I have been paying all my premiums on time and I was also told that my access was R650 which I have already paid but I still don't know what's happening to my device which has been with you guys for half a year now.&nbsp;</p> <p>I'm REALLY REALLY DISAPPOINTED&nbsp;</p> <p>&nbsp;</p> <p>Regards&nbsp;</p> <p>Bogosi Motau&nbsp;</p> <p>&nbsp;</p> <p>***</p>