bad service

On Saturday I went to Cell c Highveld Mall stood there for two hours.<br> <br> I was eventually helped by Prince Mahlangu.I told him I want a second 5gig+15gig contract for R99.00<br> but today I decided to used the router for the first time only to see that I was given the wrong package the 1GB x 24month for R99.00.when I called customer care I was told there nothing they can do I have to go instore<br> <br> whats the use of having a customer care centre if they cannot help a customer.<br> I cannot take off from my work to go an sort Prince's f**kup out please get them to sort this out or cancel the contract <br> <br> Cellc just proved my my opinion of cellc wright they are useless<br>