BAD SERVICE

In Dec14 I bought a new Cell C contract for my daughter for Xmas.On the contract I received a free Sony Xperia Aqua phone, which I was going to use for myself as my daughter had a phone already. I used the phone over one weekend and had seen the advert saying that the Sony Xperia is waterproof, intrigued I read the instructions, closed all the hatchets and tried to take a photo underwater (within the specs). We were out that day and the phone shut down, I had thought it was due to battery power. When we got home I quickly put it on charge, as I had wanted to see the underwater photo's, the phone never turned on again! 10 Jan '15, I took the phone back to Cell C,and they sent it back to Sony, I received an sms on 16 Jan advising that it had been received by Cell C repair centre. 12 Feb I received a mess to say it was ready for collection. I went to the store and received it, as I received it I noticed a sticker on the speaker, attached to the back - as I pulled the sticker off I noticed the back of the phone was damaged and being a built in device I sent it back. It came back again still in the same condition,back broken,still not charging! It's been sent back and I still await!