BN
Bongani N

1 reviews | Active since Sept 2012

27 Jun 2017, 14:51

bad service

<p>I called Cell c last night and i got a very bad service from Babalo</p> <p> </p> <p>i wanted to to do sim swap</p>

0
Replies (2)
Cell C
Cell C's reply27 Jun 2017, 15:20
Official

We apologize for the manner in which this matter was handled and for the inconvenience caused.

It is disappointing to learn that the agent did not handle the matter in a professional manner and did not offer the service as expected.

This will be addressed with the team manager to have this kind of behavior rectified.

Regards

Cell C | PN

Cell C
Cell C's reply28 Jun 2017, 10:04
Official

Lungi has been in contact with you to assist and apologised for the unsatisfactory service. She advised that the matter will be escalated for assistance but you advised her that you were assisted.

Regards

Cell C | PN