bad service

<p>I have placed a claim with Csurance on the 4 May 2017. Today its the 27 June 2017 and i havent received any assistance, i have been calling Csurance every other claim to check the process when i get hold of them they ask me to send documents and i did that yet i cant get any assistantance. The most annoying thing is that you have to wait for more than 25min before you get hold of them. After the wait the is no value of you waiting t=for that long cause one thing for sure you wont get any assistance. I am paying my premium every month yet I am struggling to get an assistance, its also so amazing that you are so quick to debit our accounts or call us to remind us about the non-payment however you are failing to call us when you have to provide a service. I am so unhappy with the service, once the contract ends i am not going to renew my contract with Cell c and I would never recommend anyone to take up a contract with Cell c.</p>