KK
Karen K

1 reviews | Active since Jan 2017

18 Jun 2017, 16:44

Bad Service

<p>Servers that i got from Natasha from Cell C mall@carnival was so bad i was waiting for more than 20min to upgrade a contract and after waiting for head office to call me she told us that they only have the phone we need in black but after head office phoned me just befor closing time they no longer have this phone in stock i dont know how that is posseble </p>

0
Replies (2)
Cell C
Cell C's reply19 Jun 2017, 07:44
Official

Hi Karen

We apologise for the manner in which this matter was handled and for the inconvenience caused.

We will get one of our consultants to assist with this matter. Do not worry, an amicable solution will be provided.

Regards

Cell C | PN

Cell C
Cell C's reply20 Jun 2017, 09:19
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN