Bad service

I took a Fibre contract in November 2019 and the sales rep advised that the contract is a month to month and I can cancel at anytime. I asked why it had 24 months on it and she advised that the wording is standard on all contracts. I asked again and she assured me that I will be on a month to month.

At first their service was good and over time it degraded. I'm on a 20mbps download and upload line. I started getting slow speeds, sometimes it shows I'm connected but there is no internet.

I kept calling and the agents would reset my line and I would be connected again. Other times I was asked to restart the router.

Then the restart became a daily thing. Now I am exhausted and have requested a cancelation of service, they are telling me about clauses. I am not canceling because I want but because I am not getting the value of what I am paying for.