BAD SERVICE

I was due for an upgrade 2 weeks ago, a call centre agent phoned me to do the process. A week later I get an SMS saying they are waiting for supplies of the particular hand-set that was on offer. A few days later I get only one device, while a week passes by, I am still waiting for the other device. Every time I call the line gets cut, and when I do get to speak to an agent, suddenly the line gets cut, then nobody bothers to call me back, as I am now wasting my time. I will just reverse all my payments from Cell C till somebody from the Retentions department calls. Go fly a kite as it seems some of your staff are "dom soos grond"