TP
Theunis P

1 reviews | Active since Jan 2018

22 Sept 2020, 09:24

Bad service

This is the worst service we have recieved from cellc over 20years they will they is everytime the response and we are still waiting for the phaone after 5 reviews and 3 weeks and again after 4 they must phone they probably have enough clients

0
Replies (3)
Cell C
Cell C's reply22 Sept 2020, 09:29
Official
Good Day Theunis 

Thank you for making contact with Cell C regarding your upgrade query.

As Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service. At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.

We are doing a follow up on your query and will come back with feedback. 

^NS 
TP
Theunis P's update22 Sept 2020, 09:42
Reviewer Update
When if i am. Not phoned at after time stated by Friday latest i will have no option then to cancel contract
TP
Theunis P's update22 Sept 2020, 10:44
Reviewer Update
No one phoned after 16:00 they phoned me during office hours