kB
kevin B
1 reviews | Active since Apr 2013
03 Oct 2019, 11:22
bad sales call and no feedback
i must say that im very upset ,i received a call on the 25th Sep 19 and on the 26th Sep 2019 ,spending time with this agent and he advised me he will arrange the sim card to be delivered the following day its now a week since i spoke to him ,i tried to make contact with someone one Instagram but no feedback as well . My concern is i have given this person my banking details and have not received a SMS or a email , Please can you people advise why this has happen? Why call People and you not following what you have promised on the call . the Guy i spoke to advised i will receive a sms or a email .
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Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Oct 2019, 11:44Good morning Kevin
We do apologies for the inconvenience caused by this.
The sales agent did not complete the sale and should have provided you with feedback.
We have escalated the matter to management from the sales department for urgent assistance.
Regards
DA
We do apologies for the inconvenience caused by this.
The sales agent did not complete the sale and should have provided you with feedback.
We have escalated the matter to management from the sales department for urgent assistance.
Regards
DA
Cell C's reply03 Oct 2019, 11:44
Official
Good morning Kevin
We do apologies for the inconvenience caused by this.
The sales agent did not complete the sale and should have provided you with feedback.
We have escalated the matter to management from the sales department for urgent assistance.
Regards
DA
We do apologies for the inconvenience caused by this.
The sales agent did not complete the sale and should have provided you with feedback.
We have escalated the matter to management from the sales department for urgent assistance.
Regards
DA
kB
kevin B's updateReviewer Update
03 Oct 2019, 11:51Please do listen to the call's and you you can email me all 3 call's, if he was not done with the calls why did he not advise me, please email all calls to *** .so i can take this matter up -according to me he completed the call .but any way i hope people can see what cell c is doing and how they treating clients ,
kB
kevin B's update03 Oct 2019, 11:51
Reviewer Update
Please do listen to the call's and you you can email me all 3 call's, if he was not done with the calls why did he not advise me, please email all calls to *** .so i can take this matter up -according to me he completed the call .but any way i hope people can see what cell c is doing and how they treating clients ,
kB
kevin B's updateReviewer Update
07 Oct 2019, 14:17can you please give feedback via email please
kB
kevin B's update07 Oct 2019, 14:17
Reviewer Update
can you please give feedback via email please