NM
Ntombikhona M
1 reviews | Active since Jan 2020
31 Jan 2020, 13:27
Bad review
I received a bad service at Cell c greestone just because I forgot my important documents from the store. Mpho was busy on her phone she didn't even look for them she told me straight to my eyes that they THROW AWAY DOCUMENTS THAT ARE NOT RELEVANT and she also had attitude and there was no customers that perhaps i might be disturbing her from
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Cell C's replyOfficial
31 Jan 2020, 14:58Good Day Ntombikhona
We want to extend our sincerest apologies for the negative experience that you had with our customer service agent.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
We want to extend our sincerest apologies for the negative experience that you had with our customer service agent.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
The matter has been referred to the store for further assistance.
^NS
The matter has been referred to the store for further assistance.
^NS
Cell C's reply31 Jan 2020, 14:58
Official
Good Day Ntombikhona
We want to extend our sincerest apologies for the negative experience that you had with our customer service agent.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
We want to extend our sincerest apologies for the negative experience that you had with our customer service agent.
At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that we are very sorry.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
The matter has been referred to the store for further assistance.
^NS
The matter has been referred to the store for further assistance.
^NS