Bad reception, poor listening and poor explenation

I get such poor reception in my area I work. I cancelled my contract to go on prepay and got a mouth full of billing and cancellation conditions and no empathy. I think that cell c is fast loosing its grip and need to get well trained operators. Operators interrupt all the time and don't listen to the clients plea. I have three cell c numbers and am strongly considering moving them to telkom mobile. If cell c can convince me that it is a mistake please feel free to do so. Currently cell c is not in my good books.