MZN
Mluleki Zonda'bathakathi Ndlela

1 reviews | Active since May 2020

30 Jun 2022, 10:53

BAD ONLINE SERVICE they **** ABOUT EVERYTHING

I took a cell C contract over the phone on. The 17/06/22 Cell C a gent Candice **** to me about everything she said they're giving me 5G sim card and i said I have a network coverage but that was lies I told her that I have huawei router I took from cell C and ended paying up my contract because I was struggling with network connection she said I must take my router to cell C be it's not a 5G router they can upgrade for me yesterday I went to Cell rosebank they told me that they can't do that it's impossible to upgrade a router to be a 5G I need to buy a new one and they don't have a5G and sim card was not a 5G it a 4G home connector I phoned Sfiso from cancelation department he helped me to lodge a complaint and want this contract to be canceled as soon as possible

0
Replies (2)
Cell C
Cell C's reply30 Jun 2022, 12:53
Official
Good day Mluleki 

Thank you for bringing this matter into our attention. It will be addressed accordingly. 

Please do expect our call. 

^NT
MZN
Mluleki Zonda'bathakathi Ndlela's update30 Jun 2022, 16:11
Reviewer Update
Okay thank you