NM
Nokwenzani M
1 reviews | Active since Jul 2020
28 Jul 2020, 12:06
Bad network service
I Lost my phone and now im trying to make a SIM swam and the constaltants can't even help me they all telling me in not giving them the right answers according to their system I mean im proving them with my id numbers and proof of adress what more do they want.
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Replies (2)
Cell C's replyOfficial
28 Jul 2020, 13:40Good day Ms. Mathyolo
Thank you for writing to us.
We have received your review regarding your SIM swap query. Please note that passing the security check is mandatory.
Due to high ***** cases done through SIM swap, Cell C is enforced by ICASA to protect our customers from such crimes.
Please send us the Cell C number you need assistance with, the RICA serial number of the new Cell C SIM card and your alternative contact number via "Private Reply" so we can assist with the SIM swap.
^NZ
Thank you for writing to us.
We have received your review regarding your SIM swap query. Please note that passing the security check is mandatory.
Due to high ***** cases done through SIM swap, Cell C is enforced by ICASA to protect our customers from such crimes.
Please send us the Cell C number you need assistance with, the RICA serial number of the new Cell C SIM card and your alternative contact number via "Private Reply" so we can assist with the SIM swap.
^NZ
Cell C's reply28 Jul 2020, 13:40
Official
Good day Ms. Mathyolo
Thank you for writing to us.
We have received your review regarding your SIM swap query. Please note that passing the security check is mandatory.
Due to high ***** cases done through SIM swap, Cell C is enforced by ICASA to protect our customers from such crimes.
Please send us the Cell C number you need assistance with, the RICA serial number of the new Cell C SIM card and your alternative contact number via "Private Reply" so we can assist with the SIM swap.
^NZ
Thank you for writing to us.
We have received your review regarding your SIM swap query. Please note that passing the security check is mandatory.
Due to high ***** cases done through SIM swap, Cell C is enforced by ICASA to protect our customers from such crimes.
Please send us the Cell C number you need assistance with, the RICA serial number of the new Cell C SIM card and your alternative contact number via "Private Reply" so we can assist with the SIM swap.
^NZ
NM
Nokwenzani M's updateReviewer Update
28 Jul 2020, 15:55Cell c number is ***
Rica serialno:***
Alternative number:***
Thank you
Rica serialno:***
Alternative number:***
Thank you
NM
Nokwenzani M's update28 Jul 2020, 15:55
Reviewer Update
Cell c number is ***
Rica serialno:***
Alternative number:***
Thank you
Rica serialno:***
Alternative number:***
Thank you