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Gweneviere H

1 reviews | Active since Nov 2013

06 Jan 2017, 16:36

Bad network coverage and nothing gets done about it

<p>I have complained to cell c over and over again about their bad network coverage and nothing gets done about it. I was told by them that they dont have enough towers but then their sales staff should tell clients that so people know the risk when going with them. I am in Sharonlea which is a very busy populated area so the lack of coverage here is totally unacepptable. Their lack of after sales service is terrible and I would not recommend cell phone contracts on cell c.</p>

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Replies (2)
Cell C
Cell C's reply08 Jan 2017, 08:21
Official

Thank you for posting to us.

Kindly provide us with contact details for yourself in order for our team to contact you and assist with this matter.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply09 Jan 2017, 08:26
Official

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | DA

Best regards,