bad network, bad attitude

<p>Hi, Since Tuesday I've been experiecing bad network in that the 3G connection is very slow in 2 areas of Bloemfontein. I tried to call customer care, but was told to set the phone to 2g and that the cause of my problem is congestion! How can that be possible since tuesday that the network can be congested the whole day in to the night?!? Once again the customer must find a solution to the issue, instead of the technical department to see what going on!! I really hate that reasoning or attitude of networks!! I'm really tired of this, you just want to cancel your services because of this!!!</p>