BAD NAD SERVICE FROM CELL C

Good day.. I cannot even give this company ONE star due to the lack of service, understanding, patience with a customer, not calling back regarding a problem, I have now been trying to get my problem resolved as from 3 weeks back regarding the migration that is taking place between Cell C and Vodacom and MTN. Since the day that I have received a sms that I have to go into my settings on my phone and to switcch on data roaming, then to switch off my phone and restart it, I do not have ANY form of reception at all from Cell C or the other two networks!! I have phoned in as to report the matter. Cell C has sent me a sms that the case is now closed. HOW COME? Not even talking to me about the issue. Then I received a call from Vodacom, who tried to assist and then also tried to check if I have migrated to their network and could not find my details in their network.

Cell C is not coming to the drawboard as to sort out this major issue and passing it on to Vodacom??? Why? nobody knows!

As we all know by now, is that Cell C customers have been given over to Vodacom and partial to MTN.

I had perfect coverage regarding phoning in and out as well as surfing online. Now there is nothing.

After 32 calls, they still cannot assist me. Agents putting the phone down in you ear, screaming at you, making their problem yours as customer, making you feel as if you are a ******** in the way they speak to you, they do not understand English properly.

This is absolutely unacceptable and incredibly unprofessional.

This is absolutely