JS
Jeremy S
1 reviews | Active since Jul 2018
02 Dec 2018, 23:17
Bad "LTE" routers
Cell C LTE routers. I bought a LTE router with 20gb day data and 20gb night data, which is what their 40gb option actually is. I thought this would keep me safe from uncapped WiFi throttling. Apparently LTE changes with time the same way that uncapped WiFi lines get throttled. When I first used this device it was very fast and never had a problem streaming HD quality movies and vids. Now the connection has become terrible and I struggle to stream YouTube at 360p!!! This is really sad, one can't even say it's due to location based network availability, I haven't moved and the network service deteriorated.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
03 Dec 2018, 08:27Good morning Jeremy
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Dec 2018, 08:27
Official
Good morning Jeremy
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
03 Dec 2018, 12:34Please be advised that Moses has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply03 Dec 2018, 12:34
Official
Please be advised that Moses has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,