DB
Daniel B

1 reviews | Active since Aug 2018

16 Jan 2022, 16:39

Bad ***** management

I have sent 7 e-mails with requested documentation to CellC to advise that I have NOT opened an account with them. My personal info was ****** on the many breaches on the internet and now I have to reverse the debit every month. Surely the ***** department in cellc could contact me and sort this issue?? Do they handle all ***** cases like mine, ignore it?

0
Replies (1)
Cell C
Cell C's reply17 Jan 2022, 10:04
Official
Hi Daniel In order for us to be able to assist, kindly send us a copy of your ID and an Affidavit stating your case, bank statement (if any amounts were debited) to *** including this review. Once documents have been received, we will escalate the matter to our ***** Team. ^PN

Best regards,