SN
Surprise N

1 reviews | Active since Oct 2019

04 Apr 2026, 21:41

Bad experience with cell c

Im having are problem with cell c they keep on taking my money on my account every month, sayings i have (sim contract) with them that i don't know anything about it. It's been 5 months now not getting any help i even send my affidavit trying to explain, send emails trying to get help but nothing is happening they ever block me i cant send them emails anymore.

0
Replies (5)
Cell C
Cell C's reply04 Apr 2026, 22:25
Official
Dear Surprise N,

Thank you for reaching out to Cell .

We sincerely apologize for the inconvenience caused and understand how frustrating this must be.

Your matter has been escalated to our support team for review, and they will provide feedback and a solution as soon as possible.

We appreciate your patience.

Regards
Cell C | SM

Best regards,

SN
Surprise N's update05 Apr 2026, 12:41
Reviewer Update
+***3
Cell C
Cell C's reply05 Apr 2026, 13:11
Official
Hi Surprise N,

Thank you for reaching out to Cell C.

Our team has tried to reach you on ***, however you were unreachable.

Kindly confirm if this is the correct number on which you can be reached.

Cell C | BFM

Best regards,

SN
Surprise N's update05 Apr 2026, 13:56
Reviewer Update
Im using this number ***
Cell C
Cell C's reply05 Apr 2026, 14:04
Official
Dear Surprise N,

Thank you for the information.

Our team has been updated with your contact number, and they will be reaching out to you.

Cell C | BFM

Best regards,