Bad experience with an upgrade

Item: Cell C
Rating: 1
Author: Clinton B

**** communication from Cell C I've been trying to upgrade my contract to get a new phone and was approved and told the phone would be delivered to an work address. When I called a week later to find out why delivery hasn't been done , no answer from Cell C

Helpful (0)

Replies (3)

Cell C's replyOfficial

16 Dec 2021, 21:57

Hi Clinton

Thank you for reaching out.

We apologize for the service received, please advise which device was taken.

^NH

Best regards,

Cell C's reply16 Dec 2021, 21:57

Official

Hi Clinton

Thank you for reaching out.

We apologize for the service received, please advise which device was taken.

^NH

Best regards,

Clinton B's updateReviewer Update

16 Dec 2021, 23:32

Hi Thank you for your reply. Could I ask for someone to phone me in the morning , to sort out the upgrade

Clinton B's update16 Dec 2021, 23:32

Reviewer Update

Hi Thank you for your reply. Could I ask for someone to phone me in the morning , to sort out the upgrade

Cell C's replyOfficial

17 Dec 2021, 07:32

Thank you.

We will be in touch.

^YM

Best regards,

Cell C's reply17 Dec 2021, 07:32

Official

Thank you.

We will be in touch.

^YM

Best regards,