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Candy C

1 reviews | Active since Dec 2017

03 Jan 2025, 09:28

Bad experience

I am so disappointed with cell c , I paid them on the 23 December 2024 , via instant payment, I have sent them the proof of payment yet they still say I didn't ispay, what's the use of them having a paynow tab on their app but then can't monitor it.. I am truly disappointed and I have been told they will look into it but no they taking me from pillar to post .. I have the proof sent it twice alreton thier what's app, their app even said I owe the month of January to prove I made payment, now it has change , but I have that screen shot which said I owe the month of January

0
Replies (3)
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Candy C's update03 Jan 2025, 13:06
Reviewer Update
I have took liberty to call , I am on hold as we speak..
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Candy C's update03 Jan 2025, 14:12
Reviewer Update
Well this is a game you trying to push as I am carrying my phone, and your agent said after I called that my account is still being allocated..so when did you call as I was in the call for 15 minutes with your agent .. please don't try bluff me .. rectification is all that is needed in this Stan's , payment was made kindly update as I have sent the proof.. if not best contract be terminated cause this is now becoming a pillar to post situation
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Candy C's update03 Jan 2025, 15:17
Reviewer Update
Is this call to say the matter is rectified,or just another pillar to post ... Or another long hall of issues, you can call now