AR
Anton R
1 reviews | Active since Apr 2024
05 Apr 2024, 08:15
Bad experience
I have been a client for many years in the beginning it.was okay not too many issues the biggest issue to date is that i made a payment.arrangement with cell c where i eft money to them despite this they still let.the debit order run so for the past 2 months till now my bank account is in a minus who is responsible for this.Phoning cell c every week trying to get a manager they take your number but no one phones back so its a loss the whole time one thing is for sure i will never use cell c again
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Cell C's replyOfficial
05 Apr 2024, 09:42Dear Anton van Rooyen
Thank you for reaching out to us.
We deeply regret the inconvenience you've experienced with our service, especially after being a loyal customer for many years. Your satisfaction is of utmost importance to us, and we understand the frustration caused by the mishandling of your payment arrangement and the lack of communication from our team.
Please provide us with your acc code or the affected number so that we can investigate and further assist.
Regards
Cell C | MM
Thank you for reaching out to us.
We deeply regret the inconvenience you've experienced with our service, especially after being a loyal customer for many years. Your satisfaction is of utmost importance to us, and we understand the frustration caused by the mishandling of your payment arrangement and the lack of communication from our team.
Please provide us with your acc code or the affected number so that we can investigate and further assist.
Regards
Cell C | MM
Cell C's reply05 Apr 2024, 09:42
Official
Dear Anton van Rooyen
Thank you for reaching out to us.
We deeply regret the inconvenience you've experienced with our service, especially after being a loyal customer for many years. Your satisfaction is of utmost importance to us, and we understand the frustration caused by the mishandling of your payment arrangement and the lack of communication from our team.
Please provide us with your acc code or the affected number so that we can investigate and further assist.
Regards
Cell C | MM
Thank you for reaching out to us.
We deeply regret the inconvenience you've experienced with our service, especially after being a loyal customer for many years. Your satisfaction is of utmost importance to us, and we understand the frustration caused by the mishandling of your payment arrangement and the lack of communication from our team.
Please provide us with your acc code or the affected number so that we can investigate and further assist.
Regards
Cell C | MM