Bad Detentions department.

Item: Cell C
Rating: 1
Author: Nathan L

Unable to cancel a contract because everytime I call 084 143 it tells me to call back during business hours. Today is not a public holiday. I have paid the remaining device fee and just want to cancel the contract.

Helpful (0)

Replies (3)

Cell C's replyOfficial

31 Dec 2018, 15:01

Good afternoon Nathan

Cancelling your contract should not be this frustrating. We will get one of our team members to contact you and assist.

Regards
Cell C | PN

Cell C's reply31 Dec 2018, 15:01

Official

Good afternoon Nathan

Cancelling your contract should not be this frustrating. We will get one of our team members to contact you and assist.

Regards
Cell C | PN

Nathan L's updateReviewer Update

31 Dec 2018, 15:09

Problem is when I call the number it tells me about business hours and if it isn't done today that means I will be charged for next month which I don't want.

Nathan L's update31 Dec 2018, 15:09

Reviewer Update

Problem is when I call the number it tells me about business hours and if it isn't done today that means I will be charged for next month which I don't want.

Cell C's replyOfficial

02 Jan 2019, 15:14

Kindly note that the consultant could not reach you on your contact number. However, as per the system your payment has been allocated and the contract has been cancelled.

Regards
Cell C | PN

Cell C's reply02 Jan 2019, 15:14

Official

Kindly note that the consultant could not reach you on your contact number. However, as per the system your payment has been allocated and the contract has been cancelled.

Regards
Cell C | PN