Bad customer service with no response

<p>CELL C OFFERED ME A CELLPHONE CONTRACT IN DECEMBER 2016 OVER THE PHONE & I ACCEPTED IT & IT WAS DELIVERED THE NEXT DAY WITH NO HASSLES AT MY DOOR STEP. THE CONTRACT CAME WITH TWO CELLPHONES AND I USED ONLY OBE DURING THE DECEMBER PERIOD. IN JANUARY I TRIED USING THE OTHER PHONE WHICH WAS SENT BY CELL C BUT IT WAS NOT ACCEPTING THE SIM CARD. I CONTACTED CELL C REPAIRS DEPARTMENT ON THE 18TH JANUARY & WAS TOLD THE PHONE WOULD BE COLLECTED WITHIN 7WORKING DAYS. TODAY IS THE 16TH FERUARY AND THEY STILL HAVEN'T COLLECTED IT. I've CALLED THEM COUNTLESS TIMES TO NOTIFY THEM THAT IT STILL HASN'T BEEN COLLECTED AND I KEEP BEING TOLD IT WILL BE COLLECTED THE SAME DAY BUT STILL WITH NO LUCK.I AM STUCK WITH APHONE THAT I CAN'T USE BUT PAYMENT IS STILL BEING DONE FOR IT AND THEY DON'T EVEN BOTHER TO GET BACK TO YOU REGARDING THE MATTER. NOW THAT THEY HAVE TO COLLECT THE PHONE ITS TAKING THEM FOREVER AND THEY SUDDENLY HAVE ISSUES.</p>