bad customer service to put in a cancel request for my account

Item: Cell C
Rating: 1
Author: Leevrhyn L

i have been calling cellc now since 09.50 am this morning trying to cancel my cellc contract as i do not need it any longer i was transfered to 6 times as i was told to cancel my upgrade first and then i can cancel my contract with cell c but no one seems to be able to help me i keep getting transfered and this is very annoying i want my contract cancelled

Helpful (0)

Replies (3)

Cell C's replyOfficial

30 Jul 2018, 11:27

We apologise for the inconvenience caused by this delay in assistance. Our team will be in touch to process your request.

Regards

Cell C | DA

Cell C's reply30 Jul 2018, 11:27

Official

We apologise for the inconvenience caused by this delay in assistance. Our team will be in touch to process your request.

Regards

Cell C | DA

Leevrhyn L's updateReviewer Update

30 Jul 2018, 11:31

This is all i ever hear (We apologise for the inconvenience caused by this delay) its getting old now either assist me as the loyal customer i have been for the years or i am going to take this further

Leevrhyn L's update30 Jul 2018, 11:31

Reviewer Update

Cell C's replyOfficial

30 Jul 2018, 14:45

Thabisile confirmed that she has contacted you in order to attend to your query.

Regards

Cell C | DA

Cell C's reply30 Jul 2018, 14:45

Official

Thabisile confirmed that she has contacted you in order to attend to your query.

Regards

Cell C | DA