Bad customer service is in their DNA ; sies Cell C

On the 4/12/2021 I app**** for a contract and was approved. I received callbacks from the verifications department on the 06/12/2021 to confirm my details including my banking details.I was told that my device will be delivered within 3/5 working days. I was waiting on the courier company to deliver the package and followed up on the 9/12/2021 with cell c. When I called Cell C and spoke to a consultant I was informed that my application was declined. I informed her that I spoke to a consultant (Rendani) who confirmed that my application was approved and that she is baffled about the circumstances that I find myself in. Unfortunately no communication from Cell C to explain the situation to me. It is really very low from them how they treat potential customers.As I read through the complaints from this platform I see that it is normal for them to conduct their business in this manner.A tuckshop from the location is better run than Cell C. No wonder they are the lowest ranked mobile company in South Africa when it comes to subscribers. They deserve their ranking with honours. I hope they lose more customers. Anyone reading this ; stay away from Cell C. They are a bunch of ******.