1 reviews | Active since Jul 2013
Bad Customer service from Cell C
I've been a Cell Ccustomer for 19 years and things were ok and smooth however last year I had some problems and so Cell C decided to hand me over and I was paying my account through their debt collector. I finished paying in December to a total of R13000 and so when I called them in January they told me I have an outstaing amount of R1600 when I asked them what it was for no one could explain i was send from pillar to post with no one who would explain what was it for. This reflected bad on my credit record they even took away my numbers without informing me and so I referred the matter to my lawyers and since January we were fighting this matter and no one could explain. I ended up depressed and had to see my pyschiatrist and pyschologist and i had to pay out of my own pocket.
Cell C played me very bad.
Thank you for contacting us.
The matter will be investigated and rectified. We apologize for the unpleasant experience.
Please do expect our call shortly.
Regards
Cell C | NT
Thank you for contacting us.
The matter will be investigated and rectified. We apologize for the unpleasant experience.
Please do expect our call shortly.
Regards
Cell C | NT
Thank you so much for your wonderful feedback! 🌟 I’m thrilled to hear that Jonny was able to resolve your issue swiftly and professionally. It’s great to know that he kept you informed every step of the way and provided such outstanding service.
Regards,
Cell C | TM
Thank you so much for your wonderful feedback! 🌟 I’m thrilled to hear that Jonny was able to resolve your issue swiftly and professionally. It’s great to know that he kept you informed every step of the way and provided such outstanding service.
Regards,
Cell C | TM
