BAD CUSTOMER SERVICE FROM CELL

hello,

i have never experienced such a bad customer services in my life, i wake up this morning and my simcard is deactivated, cant receive nor send anything.i then we straight to the Cell C shop at Boulders ( Midrand ), the lady i found told me she wont be able to help me i have to call the the customer services and they cant borrow me the phone from the shot to call since i cant do anything, i had to borrow a phone from a stranger and buy airtime as it was a different network.

i spoke to the lady from customer services who advised me that she activated the sim back and i should reboot the phone and all will be well, i did all that that but still nothing.as i was rushing back home , i left the store even now the sim card is still not working. i have been trying to call Cell C again using my airtime but m not getting any help, some Agents even drop my calls.

I was told the the supervisor is still on the call, i did hold for more than 10 minutes but i was told she will call back. it has been an hours now still nothing.

Good people Cell C has been treating me as if they are not accepting my money, i now dont know what to do.can i get help please.

all i wanted was to know why the Sim is deactivated.

M now tired of this people.