SH
Sharon H

1 reviews | Active since Jul 2018

14 Nov 2022, 14:35

Bad Customer Service

I have been seeing two Cell C accounts on my credit report and I have called Cell C a million times to try and get this resolved. Maybe Cell C will take me seriously on this platform. My phone number is ***, I will be waiting for your call.

0
Replies (6)
SH
Sharon H's update15 Nov 2022, 13:49
Reviewer Update
Hi,

Please call me again, clearly this issue is not getting sorted anytime soon because you keep sending me from pillar to post. I hope it does not take you 2 days to call again.
SH
Sharon H's update17 Nov 2022, 14:07
Reviewer Update
How long do I have to wait for that call back? Please give me a phone number that I can call besides the 084135 number, I will use my own airtime then.

Awaiting your prompt response.
SH
Sharon H's update18 Nov 2022, 10:51
Reviewer Update
Cell C, this is unacceptable honestly.
SH
Sharon H's update19 Nov 2022, 13:03
Reviewer Update
I called that collections company. They advised that you guys took the account back 09/11/2018 😒 so what now?
SH
Sharon H's update19 Nov 2022, 13:04
Reviewer Update
If after that phone call I am asking you to call me again is an issue for y'all, just give me your phone number, airtime is not a problem for me.
SH
Sharon H's update21 Nov 2022, 14:49
Reviewer Update
Are you guys okay thou? So, I must pay into an account that does not exist? Your accounts department does not know of this account. Those reference numbers do not exist. Please clarify. image.png 27.69 KB