1 reviews | Active since Jan 2021
Bad customer service
I just received the worst kind of service from a girl called Mbali from their customer service on 140 this morning ***1 at 08:03. This is so irritating. I've been having problem with my wifi, it's from cellc also, so now I call trying to get sorted out, this lady is making life difficult for me by asking me stupid questions to verify that I'm the owner, I answer everything and she just doesn't stop, so I ask her how many questions she needs to verify me, next thing she tells me I failed the verification. You know when customers need help, they must leave their **** because when we pay the accounts, there are no questions. I've been with cellc for more than 10 years now, I don't expect **** when I need help. I am most disappointed with their service.
In line with our network strategy, we initiated a network migration to allow our contract and broadband customers to roam on our partner network for fast and improved network connection at no extra cost.
Change your network settings to manual, select Vodacom as your provider, enable data roaming and restart your device.
^MM
In line with our network strategy, we initiated a network migration to allow our contract and broadband customers to roam on our partner network for fast and improved network connection at no extra cost.
Change your network settings to manual, select Vodacom as your provider, enable data roaming and restart your device.
^MM