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Rowena B
1 reviews | Active since Apr 2018
01 Jul 2020, 21:34
Bad customer service Cell c The Bridge Port Elizabeth
On the 15th of May 2020 my husband and i went to Cell c The Bridge Port Elizabeth for a contract for 2 cellphones the Huawei P40 lite and the Huawei Y7 p the consultant by the name Tiaan assisted us and he asked my husband to sign a authorisation form.He told us that the store was out of stock and that new stock will arrive the next week.He promised as soon as the stock arrive he will contact my husband.It's been more than 6 weeks now with no feedback from Tiaan.We've been clients of cell c for more than 10 years and the service that we are receiving now is really pathetic.I am considering to end all my business with cell c and moving to another service provider that will give me the service i deserve.
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Rowena B's updateReviewer Update
28 Jul 2020, 13:46It has been 3 weeks since my complaint and we have not received our phones.Last week Tian emailed a consent form for my husband to sign i emailed the signed copy back to Tian but no reply from him as yet.This is terrible its been almost 3 months realy bad service.
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Rowena B's update28 Jul 2020, 13:46
Reviewer Update
It has been 3 weeks since my complaint and we have not received our phones.Last week Tian emailed a consent form for my husband to sign i emailed the signed copy back to Tian but no reply from him as yet.This is terrible its been almost 3 months realy bad service.